mind flow
FAQ
Payment and Appointments
How can I book an appointment?
To book an appointment, please use the online calendar on the website.
Can I reschedule my appointment?
Yes, appointments may be rescheduled or cancelled by email at least 24 hours prior to the scheduled time.
What if I am late for my appointment?
There is a 15-minute grace period for late arrivals; however, the session will not be extended and will end at the scheduled time.
Will I receive a reminder before my appointment?
No.
How can I pay for my appointment?
For online bookings, payment can be made in advance via the electronic payment system.
Can I book multiple services at the same time, for example, a consultation, hypnotherapy, and couples therapy?
Yes, you can book multiple services in the available time slots.
Can I book an appointment for someone else?
No, appointments can only be booked for yourself.
s it possible to pay after the session?
No, payment is made in advance at the time of booking.
How long before the session can I cancel if it has already been paid for?
Up to 24 hours before the scheduled session.
Psychological Consultation
What is the difference between psychological consultations and psychotherapy?
Psychological consultations typically focus on support with current difficulties, improving well-being, and finding practical solutions. They may include shorter sessions and techniques aimed at strengthening personal resources.
Psychotherapy is a deeper, long-term process conducted by a psychotherapist within a specific approach (e.g., cognitive-behavioral, psychodynamic). Its goal is to create lasting changes in thinking, emotional experience, and functioning, often involving work with past experiences.
Which therapeutic approaches do we use?
Each of us primarily works within the Third Wave of Cognitive Behavioral Therapy (CBT), including Acceptance and Commitment Therapy (ACT), Solution-Focused Therapy (SFT), as well as mindfulness techniques. Couples therapy is conducted using a systemic approach and incorporating Nonviolent Communication (NVC).
What is the recommended frequency of sessions, and how long do psychological consultations usually last?
The frequency of sessions depends on the individual’s needs and availability. Regular meetings are generally recommended every week or every two weeks to fully engage in the process and see results as efficiently as possible. The duration of consultations is also tailored to the client’s needs and typically concludes once the agreed-upon goals have been achieved.
Does it make sense to have sessions once a month?
Monthly sessions can be useful as psychological support, particularly when someone occasionally needs to talk, reflect on recent situations, or gain a new perspective on their thoughts. However, in cases of mental health crises, weekly or biweekly sessions are recommended.
When should I consider booking a psychological consultation?
It is worth scheduling a consultation if you feel that difficulties in daily life, emotions, or relationships are starting to interfere with you, if you are experiencing stress, anxiety, sadness, lack of motivation, or if you need support in making decisions related to your mental health.
Can I get a sick leave (L4) for mental health reasons from you?
No, sick leave can only be issued by a licensed medical doctor.
Can I get a prescription for medications from you?
No, we are not authorized to issue prescriptions. To obtain a prescription, you need to see a licensed medical doctor.
Do you work with children and adolescents?
No, our services are only available to adult clients.
Do you offer therapy for families?
No.
Can I attend sessions while driving or from a café, park or the beach?
No. Sessions should be conducted in a quiet, private environment with good internet access to allow full focus and engagement.
What happens if I forget my session?
You may cancel or reschedule a session up to 24 hours in advance. If you miss a session without giving at least 24 hours notice, the payment cannot be refunded.
In which languages do you conduct sessions?
We offer sessions in Polish, English, and Spanish.
Are sessions confidential?
Yes, all sessions are confidential. Information shared stays private, except when there is a risk to life or health.
Are consultations only conducted online?
No, we offer both online sessions, which allow you to access support from anywhere, and in-person sessions in Gdańsk.
How long does a consultation last?
Standard consultations are up to 50 minutes long.
Hypnotherapy
Will I lose control over myself during hypnotherapy?
You remain fully aware and in control during hypnotherapy. It is a focused state that helps you access your inner resources safely.
Is hypnotherapy the same as a stage hypnosis show on TV?
No. Hypnotherapy is a therapeutic method used in psychology and psychotherapy. In therapy, hypnosis is a safe tool that supports personal change and development. Stage hypnosis, as seen on television or at festivals, is purely entertainment and has nothing to do with professional hypnotherapy.
Can I get “stuck” in hypnosis?
No. Hypnosis is a natural state of mind that you experience many times a day. For example, when driving a familiar route or becoming completely absorbed in a book. You can exit this state at any time and return to full awareness.
Will I remember what happens during hypnotherapy?
Yes, most people remember the course of the session.
Can I reveal my secrets under hypnosis?
You remain in control during hypnosis and will not reveal anything you wouldn’t consciously choose to share.
Are there any contraindications for hypnotherapy?
Yes. While most people can safely benefit from hypnotherapy, there are certain contraindications. It should not be used for individuals with schizophrenia, psychotic states, epilepsy, or severe depression, where the first step should be a psychiatric consultation.
Is hypnotherapy safe?
Yes, when carried out by a properly trained professional.
How many sessions does the hypnotherapy process take?
Depending on the issue, the process usually takes 4–5 sessions.
Couples Therapy with a Co-Therapist Team
Couples Therapy Using Nonviolent Communication (NVC). How does this therapy differ from other approaches?
This approach helps couples communicate with empathy and understanding. NVC allows you to explore the emotions and needs behind conflicts, fostering real listening instead of arguments.
What can we gain from couples therapy?
Instead of repeating the same arguments, you will learn to:
speak about your needs without blame,
listen to your partner with curiosity and empathy,
build an atmosphere of trust and safety,
find solutions that take both partners into account.
Is this approach only for couples in major crises?
No. NVC is used by both couples in crisis and those who simply want to deepen their connection, better understand each other, and prevent conflicts from escalating.
What results can we expect from our work together?
Instead of fighting over who is right, you will experience:
more calm in everyday conversations,
increased closeness and a sense of being valued,
new ways of expressing feelings and needs,
a relationship based on empathy and authentic connection
Who can benefit from couples therapy?
Couples therapy is for those who want to improve communication, resolve conflicts, rebuild closeness, or make important decisions about the future of their relationship.
Do we have to be in a crisis to benefit from couples therapy?
No. Couples therapy can be used to strengthen and nurture your relationship, even without a crisis.
Do we have to be married to attend couples therapy?
No. Therapy is available to all couples, regardless of marital status, as long as both partners are committed to working on the relationship.
Do we need to have been together for a certain amount of time to start couples therapy?
No. There is no requirement for how long a couple must have been together to begin therapy. What matters is that both partners are willing to work on the relationship and improve communication and mutual understanding.
Psychological Support for People Living Abroad
What is an emigration crisis?
An emigration crisis refers to periods of increased emotional strain while living abroad. It can happen soon after relocation or later, for example during life, work, or relationship changes, or when old coping strategies stop being effective.
How do I know if I need support?
If you are experiencing a drop in motivation, sadness, helplessness, emotional tension, grief, disappointment, anger, difficulty making decisions (about returning home, work, or relationships), or a sense of lost identity or “being between two worlds,” it may be a good time to speak with a specialist
Do I need to have a “serious problem” to book a consultation?
No. Psychological support is also for those who simply feel that life is challenging and want to organize their emotions, needs, and priorities. Sometimes just a few sessions are enough to gain clarity.
What results can we expect from our work together?
Instead of arguing over who is right, you will experience:
more calm in everyday conversations,
greater closeness and a sense of being valued,
new ways of expressing feelings and needs,
a relationship based on empathy and authentic connection
Who is this offer for?
This support is for:
individuals who have moved abroad alone, couples, and families with children,
those newly relocated as well as those who have been living abroad for years,
people considering returning home and experiencing the emotions related to that,
anyone who wants to better understand themselves in the context of living between cultures.
What happens during the first session?
The first session is an opportunity to explore your situation, experiences, and needs. Together, we establish the goals of our work and the form of support. You can also ask any questions about the process.
Are the sessions held online or in person?
Sessions are conducted online, which makes it easier for people living abroad to participate.
How often do the sessions take place?
Sessions are usually held once a week or every two weeks, depending on your needs and availability. In crisis situations, more frequent meetings may be possible.
What are the benefits of working on expatriate identity?
It helps you better understand your place—both internally and externally. You can organize where you come from and where you’re going. It allows you to build a personal story you can carry with pride, rather than with shame or a sense of being stuck.
What if I’m unsure whether to stay abroad or return home?
This is a very common dilemma. I don’t make the decision for you, but I help you: organize your emotions, identify your real needs, evaluate priorities, and see what comes from fear versus desire. As a result, you can make a more conscious and calm decision.
Can I stop consultations at any time?
Yes. You are in control of how long consultations last, though ending with a closing session is recommended.
Can I sign up as a couple or a family?
Yes. Couples have joint sessions, while family sessions are planned individually based on needs.
How can I schedule my first session?
You can book your first session using the calendar on our website.
Crisis Intervention Psychological Consultation
Q: What is crisis intervention?
A: It is a short-term form of psychological support for individuals experiencing a severe emotional crisis. Its goal is to restore a sense of stability, safety, and agency during a difficult period of life.
Q: In what situations is crisis intervention recommended?
A: For example, in cases of breakup, loss of a loved one, experiences of violence, sudden life changes, intense emotional overload, or relationship crises.
Q: How long does crisis intervention last?
A: It usually consists of around 8–10 sessions, but the number of sessions is tailored individually to your situation and needs.
Q: How is crisis intervention different from psychological therapy?
A: Crisis intervention focuses on the “here and now,” stabilization, tension reduction, and identifying the first concrete steps to take.
Q: Is crisis intervention conducted online?
A: Yes, sessions are held online, allowing quick access to support regardless of your location.
Q: Is this the right form of help if I’m not sure what I need?
A: Yes. A crisis often comes with feelings of chaos and confusion. Together, we organize the situation and determine possible next steps.
Q: Can I continue working with a psychologist after crisis intervention ends?
A: Yes. Depending on your needs, further psychological work is possible, or you may be referred to another form of support.
Relaxation Training (Mindfulness)
What is Mindfulness relaxation training?
Mindfulness relaxation training is a method based on awareness that helps reduce stress, mental and physical tension, and improve concentration and overall well-being. It involves consciously directing your attention to the present moment—without judgment or pressure.
Who can benefit from Mindfulness training?
Mindfulness training is suitable for individuals who:
experience stress, tension, or emotional overload,
have difficulties with concentration or sleep,
experience anxiety, tension, or burnout,
want to improve self-awareness and learn effective relaxation techniques.
No prior experience with meditation is required.
What do online Mindfulness consultations look like?
Consultations are held individually online via Google Meet. During the sessions, you will:
learn mindfulness and relaxation techniques,
work with your breath, body, and observation of thoughts,
receive guidance for independent practice between sessions.
The pace and scope of the work are tailored to your needs
How long does a Mindfulness session last?
A standard session usually lasts up to 50 minutes. The duration can be adjusted individually to your needs.
How often should I participate in Mindfulness training?
Sessions are most commonly recommended once a week or every two weeks. Regular practice helps consolidate the effects, but the frequency is determined individually based on your needs.
Is Mindfulness training a form of therapy?
No. Mindfulness training is developmental and supportive in nature. It does not replace psychotherapy or psychiatric treatment, but it can complement them.
Are online Mindfulness consultations effective?
Yes. Research and practice show that online Mindfulness training can be just as effective as in-person sessions, provided the participant practices regularly and stays engaged.
How should I prepare for an online session?
You only need:
a stable internet connection,
a quiet and calm space,
comfortable clothing,
openness to the experience.
No special equipment or prior preparation is required
Will I receive materials for practice?
Yes. After sessions, you may receive recordings of exercises, brief instructions, or recommendations for independent practice.
How can I schedule a consultation?
You can book through the calendar on our website or send us a direct message, we will respond with available times.
Empathy and Communication Skills Training (NVC)
What is Empathic Communication (NVC)?
Empathic Communication, also known as Nonviolent Communication (NVC), is an approach created by Marshall B. Rosenberg that helps build relationships based on mutual respect, understanding, and authentic connection. It teaches how to express yourself clearly and calmly, and how to listen to others with empathy, even in difficult situations.
Who can benefit from NVC training?
NVC training is suitable for individuals who:
want to handle conflicts more effectively,
have difficulty expressing their needs and boundaries,
work with people (psychologists, therapists, teachers, managers),
want to improve relationships at work, in the family, or in their partnership,
notice they often react automatically (with anger, withdrawal, or guilt).
No prior experience or psychological knowledge is required.
What does Empathic Communication (NVC) training involve?
The training combines brief theoretical introductions with practical exercises. We work with real-life situations from participants’ experiences, learning to:
recognize feelings and needs,
formulate messages without judgment or blame,
listen empathetically,
set boundaries in a firm yet kind way.
The atmosphere is safe, supportive, and confidential.
How long does one NVC session last?
A standard session usually lasts up to 50 minutes. The duration can be adjusted individually to your needs.
How often should I attend NVC training?
Sessions are most commonly recommended once a week or every two weeks. Regular participation helps consolidate the learning, but the frequency is tailored individually to your needs.
Does NVC mean I have to be “nice” and give up my own needs?
No. NVC is not about suppressing emotions or being submissive. On the contrary, it helps you express yourself clearly and authentically, including anger or frustration, without harming others. It’s a way of communicating that considers both your needs and the needs of the other person.
Is NVC training a form of therapy?
No. Empathic Communication (NVC) training is educational and developmental, not therapeutic. However, it can complement psychotherapy or serve as a first step toward deeper personal work.
How should I prepare for an online NVC session?
You only need:
a stable internet connection,
a quiet and calm space,
comfortable clothing,
openness to the experience.
No special equipment or prior preparation is required.
What benefits can I expect from NVC training?
Participants often notice:
greater calm during difficult conversations,
better understanding of themselves and others,
increased confidence in setting boundaries,
reduced guilt and tension in relationships,
heightened awareness of their own emotions and reactions.
The effects deepen with ongoing practice.
How can I schedule a consultation?
You can book via the calendar on our website or send us a direct message, we will respond with available times.
ADHD Assessment
What does an ADHD assessment involve?
An ADHD assessment is a process typically consisting of 3–4 online sessions, during which a detailed psychological interview is conducted along with the standardized DIVA-5 diagnostic interview. The goal is to provide a thorough evaluation of ADHD symptoms in both childhood and adulthood, as well as their impact on daily functioning.
Is the ADHD assessment conducted online?
Yes. The assessment can be done online, allowing participation regardless of your location and providing comfort and flexibility. In-person sessions are also available in Gdańsk.
How long does the ADHD assessment process take?
The process usually includes 3–4 sessions of 50 minutes each. The number of sessions depends on your individual history and diagnostic needs.
What tools are used in the ADHD assessment?
The primary diagnostic tool is the DIVA-5, a structured clinical interview based on current ADHD diagnostic criteria (DSM-5). This is complemented by a thorough psychological interview.
Will I receive a document after the assessment?
Yes. The process concludes with a written psychological report, including diagnostic conclusions and recommendations for next steps (e.g., psychological support, psychiatric consultation, or strategies for managing daily life).
How can I use the psychological report?
The report can be useful in ongoing therapy, during psychiatric consultations, and for gaining a better understanding of your own challenges and personal strengths.
Is an ADHD diagnosis just a “label”?
No. The purpose of the diagnosis is not to label, but to understand the mechanisms behind the difficulties often experienced by people with ADHD, such as problems with concentration, organization, emotional regulation, or overload. For many, it is a clarifying process that brings relief.
How much does an ADHD assessment cost?
The full ADHD assessment (3–4 sessions plus a written report) costs 1300 PLN.
Can I receive further support after the ADHD assessment?
Yes. After the assessment, ongoing collaboration is possible, including psychological support, guidance for daily functioning, or referral to other forms of assistance.